Privacy Policy

At MapleGlow Hair Studios, we are committed to protecting your privacy while providing premium hair extension products and services through our online platform. This policy outlines how we collect, use, and safeguard your personal information in accordance with applicable privacy laws, including GDPR.

Information We Collect

We collect information to provide and enhance our services, including:

• Personal identification details such as name, address, phone number, and email provided during purchases or consultations.
• Payment and billing information necessary to process transactions securely.
• Service preferences and consultation notes to customize your hair extension experience.
• Technical data and usage information collected automatically when you interact with our site.

How We Use Your Information

Your information is used solely for the purposes of:

• Processing orders and scheduling hair extension installations and consultations.
• Providing customer support and handling inquiries.
• Improving and personalizing the services offered on our online platform.
• Complying with legal obligations and preventing fraud.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third-party service providers engaged to support our operations, such as payment processors and delivery services, but only to the extent necessary and under strict confidentiality agreements.

Your Rights Under GDPR

If you reside in the European Economic Area, you have the following rights regarding your personal data:

• Access the data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data where applicable.
• Object to or restrict processing of your data.
• Data portability requests.

To exercise any of these rights, please contact us at our physical address below.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Regular reviews of our security policies and systems are conducted to maintain the highest standards.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze site usage, and support our marketing efforts. You may manage cookie preferences through your browser settings.

Contact Information

If you have questions or requests concerning your personal information, please reach out to us at:

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our online platform with the date of the latest revision.